Frequently Asked Questions

We partner with experienced, ethical suppliers who share our respect for plants and the land they come from. Our sourcing emphasizes organic cultivation, careful harvesting, and traceability, ensuring each herb meets our standards for quality, sustainability, and craftsmanship.

Our herbal teas are handcrafted in small batches in a home kitchen located in Texas. Each blend is prepared with care, intention, and attention to quality.

Each pouch contains approximately 20 servings. We recommend using 1 tablespoon per cup for a bold, full-bodied brew. Adjust to taste based on your preference.

Currently, The Lotus Room Co. sells products within the state of Texas only. Sales are limited to local delivery and in-person purchases at select events and pop-ups. We are not offering nationwide or out-of-state sales at this time.

We currently offer local delivery for online orders within select ZIP codes in the DFW area. Our current service area includes:

Plano

• 75023 
• 75024
• 75025
• 75074
• 75075
• 75093 

Richardson

• 75080 
• 75081
• 75082

North Dallas

• 75230
• 75240
• 75243
• 75244
• 75248
• 75252
• 75254 

Dallas (other areas)

• 75225
• 75231
• 75287

Addison

• 75001

Carrollton

• 75006

Allen

• 75002
• 75013 

McKinney

• 75069
• 75070

Frisco

• 75034
• 75035

Murphy

• 75094

The Colony

• 75056

We are expanding thoughtfully. Additional ZIP codes may be added in the future.

At this time, shipping is not available. Orders may be fulfilled through local delivery or purchased in person at events. Updates regarding future shipping availability will be shared as the business grows.

Orders may be:

• Delivered locally (within designated areas), or
   
• Purchased and picked up at scheduled events and markets

Local Delivery Details:
Local deliveries are scheduled for next-day delivery between 12:00 PM and 5:00 PM and are completed via contactless drop-off.
Deliveries are not available on Sundays. Orders placed on Saturday will be delivered on Monday.

Details for delivery or pickup will be provided at the time of purchase.

Due to the nature of our products, all sales are final. We do not accept returns or exchanges on herbal tea products.

We stand behind the quality of our blends. If your order is damaged or incorrect, please contact us within 48 hours so we can make it right.

Our teas are not intended to diagnose, treat, cure, or prevent any disease. They are crafted as herbal beverages meant to support mindful living and overall wellness as part of a balanced lifestyle.

The best way to stay informed about new offerings, shipping availability, and business updates is by joining our email list or following us on social media.